90 Nights Love Guarantee
And love it you will.
We are so absolutely confident you will love your new PranaSleep mattress, that we give you 90 nights to appreciate the deepest, most restorative, healthful, prana-restoring sleep you’ve ever had.
How it works.
Our 90-Nights to Love return policy requires you to sleep on your new mattress for a minimum of 30 days before return. All mattresses have a 'break-in' period and during this 30-day period your new mattress will conform to your body, and your body will adjust to the amazing comfort of your new mattress.
After 30 days you may return your mattress, exchanging it for a different comfort or returning it for a refund. Customers are allowed a one-time-only return.
NOTE: Adjustable bed bases are not returnable or refundable.
90 Night Exchange Policy
Like our 90-Nights to Love return policy, we require you to sleep on your new mattress for a minimum of 30 days before the exchange. If after 30 days if you are still not comfortable with your new mattress, you may exchange it for a different comfort of equal or greater value. Customers are allowed a one-time-only exchange.
Please be advised that proof of purchase with date, place of purchase, and the purchase price is required to honor our 90-night guarantee. Note also that the guarantee is void if the mattresses are returned to us free of stains, odors, discoloration or other damage unrelated to any material or manufacturing defect. (Quality defects are determined by the manufacturer or manufacturer’s representative.)
It is highly recommended, therefore that customers purchase a PranaSleep® Organic Mattress Pad to protect the mattress. PranaSleep foundations are also highly recommended to preserve the structural integrity of the mattress, as well as to enhance to the comfort of the mattress, and to maximize its fire resistance.